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THINGS TO KNOW
Frequently Asked Questions
What payment methods do you accept?
We accept Cash or Crad
How do I book a tour with Pure Hurghada and when do I pay?
Booking is simple and flexible. You can book directly through our website or via WhatsApp. We offer a “Book Now & Pay Later” policy, allowing you to settle the payment in cash (USD, EUR, GBP, or EGP) on the day of the excursion. No upfront deposit is required for most of our trips.
Are hotel transfers included in the tour price?
Yes, we provide round-trip transfers in modern, air-conditioned vehicles from all hotels within Hurghada. For guests staying in outlying areas like El Gouna, Makadi Bay, or Sahl Hasheesh, a small additional transfer fee may apply depending on the distance.
What is the cancellation policy for excursions?
We understand that travel plans can change. Pure Hurghada offers a free cancellation policy up to 24 hours before the tour starts. Just send us a quick message on WhatsApp, and we will cancel or reschedule your trip at no extra cost.
Do you offer private tours for families or small groups?
Absolutely! While we run high-quality group tours, we specialize in private boat trips, private desert safaris, and private day trips to Luxor or Cairo. This ensures a more personalized experience away from the crowds, tailored specifically to your pace.
Is snorkeling equipment provided during sea trips?
Yes, for all our sea excursions—such as Orange Bay, Paradise Island, or Dolphin House—we provide high-quality snorkeling gear (masks, fins, and life jackets) free of charge. Our professional guides will also assist beginners to ensure everyone stays safe and enjoys the Red Sea’s coral reefs.
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